J&K aims to provide a tailor-made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. J&K will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and participation within our local community.

Before J&K can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. J&K ensures that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs.

We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives. This may include feedback from our clients, their relatives, friends and representatives.

Our rigorous recruitment and in-house training procedures ensure we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout.